1. Preamble

These General Terms and Conditions of Sale (GTCS) apply to all bookings made with Hotel L'Orée des Cimes ([Hotel Address]), represented by [Name of Legal Representative] (hereinafter referred to as "the Establishment").

2. Acceptance of the General Terms and Conditions of Sale

Booking a room or any other service offered by the Establishment implies the client's unconditional acceptance of these GTCS. The client acknowledges having read the GTCS before confirming the reservation.

3. Reservation

Reservations can be made via the Establishment's website ([Website URL]), by phone ([Phone Number]), or by email ([Email Address]). A reservation is only considered firm upon receipt of the booking confirmation by the Establishment.

4. Rates

The applicable rates are those in effect at the time of booking. The rates are indicated in euros (€), all taxes included (TTC). The Establishment reserves the right to modify its rates at any time, but the applicable price will be the one in effect on the date of reservation confirmation.

5. Payment Conditions

Payment for services is made in accordance with the terms defined at the time of booking. The Establishment accepts the following means of payment: [List of accepted means of payment]. A payment guarantee may be required in the form of a credit card pre-authorization or a deposit.

6. Cancellation and Modification of Reservation

The cancellation and modification conditions vary depending on the type of reservation made:

• Flexible Rate: Free cancellation up to [X days/hours] before the arrival date. After this period, the first night will be charged.

• Non-Refundable Rate: No refund in case of cancellation or modification. Any request for cancellation or modification must be made in writing (email or letter).

  
  

7. Arrival and Departure

Rooms are available from [Check-in Time] on the day of arrival and must be vacated by [Check-out Time] on the day of departure. In the event of unauthorized late check-out, an additional night may be charged.

8. Responsibilities

The Establishment declines all responsibility in the event of theft, loss, or damage to clients' personal belongings in the rooms or common areas. Clients are invited to use the safe provided for their use.

9. Complaints

Any complaint regarding a stay must be addressed in writing to the Establishment within [X days] after the departure date. After this period, no claim will be considered.

10. Applicable Law and Disputes

These GTCS are subject to French law. In the event of a dispute, and after attempting to find an amicable solution, the French courts will have sole jurisdiction to hear the dispute.